Terms & Conditions

Welcome to VisionPlus Opticians. These Terms and Conditions govern your use of our website and services. By accessing or using any part of our site, you agree to be bound by these terms.

1. About VisionPlus

VisionPlus is a retailer of prescription eyewear, sunglasses, lenses, and optical accessories. We offer online and offline services to provide affordable and quality vision solutions to our customers.

2. Eligibility

By using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian. You also agree to provide accurate and up-to-date information at the time of ordering.

3. Prescription Accuracy

It is your responsibility to ensure the prescription details you provide are accurate and valid, as issued by a licensed optometrist or ophthalmologist. VisionPlus is not liable for any issues arising from incorrect prescriptions provided by the customer.

4. Product Information

We make every effort to display product details, images, and prices accurately. However, variations in color and frame appearance may occur due to screen settings. All prices are inclusive of applicable taxes unless stated otherwise.

5. Orders and Payment

Placing an order through our website constitutes an offer to purchase. All orders are subject to acceptance and availability. VisionPlus reserves the right to cancel or refuse any order. Payment must be made in full at the time of purchase.

6. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors. VisionPlus is not responsible for delays caused by courier services, weather conditions, or unforeseen events. Shipping charges, if applicable, will be shown at checkout.

7. Returns & Refunds

We offer returns or exchanges for eligible products under our Return Policy. Custom prescription lenses and personalized eyewear are generally non-refundable unless faulty. For more details, Please Contact us.

8. Use of the Website

You agree not to misuse our website for unlawful purposes, distribute viruses, or attempt to gain unauthorized access to our systems. We reserve the right to suspend access for any misuse or breach of terms.

9. Intellectual Property

All content, images, logos, and trademarks displayed on our website are the property of VisionPlus Opticians or its licensors. Unauthorized use is strictly prohibited.

10. Limitation of Liability

VisionPlus shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products. Our liability is limited to the value of the product purchased.

11. Modifications

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review them periodically.

12. Contact Us

If you have any questions about these Terms and Conditions, you can contact our customer care team at :

Vision Plus
Email: support@visionplus.com
Phone: +923228717170
Address: 1 Hali Rd, Block A Gulberg 2, Lahore
Address: 779D Maulana Shaukat Ali Rd, Sector B-1 Block 1 Sector B 1 Lahore, 54600
Address: Javed Centre, Kashmir Block Allama Iqbal Town, Lahore, 54570