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Privacy Policy for Vision Plus
At Vision Plus, we are committed to protecting your personal information and your right to privacy.
This Privacy Policy outlines the types of information we may collect from you, how we use it, and what rights you have in relation to it.
Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect both personal and non-personal information when you use our website or services. This may include:
- Personal Identification Information: Name, email address, phone number, postal address, and payment details when you make a purchase.
- Prescription Data: Information you provide when ordering prescription lenses or using virtual try-on features.
- Technical Data: IP address, browser type, device type, operating system, referring URLs, and usage data collected via cookies and similar technologies.
- Account Information: If you register, we collect login credentials and user preferences.
2. How We Use Your Information
Your information helps us to:
- Fulfill orders and provide customer service
- Process payments securely
- Send transactional emails and updates
- Improve our products, website, and user experience
- Customize content and provide relevant advertisements
- Ensure compliance with legal obligations
3. Sharing and Disclosure of Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties under the following conditions:
- Service providers who support our operations (e.g., payment processors, shipping partners, IT service providers)
- Legal authorities if required to comply with a legal obligation or to protect our rights
- In the event of a business transfer, merger, or acquisition
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand user behavior, personalize content, and improve functionality.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the usability of our website.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to the processing of your data
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at support@visionplus.com
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or the content of these websites.
Please review their privacy policies before providing them with any personal information.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other reasons. Any updates will be posted on this page with the effective date noted at the top.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Vision Plus
Email: support@visionplus.com
Phone: +923228717170
Address: 1 Hali Rd, Block A Gulberg 2, Lahore
Address: 779D Maulana Shaukat Ali Rd, Sector B-1 Block 1 Sector B 1 Lahore, 54600
Address: Javed Centre, Kashmir Block Allama Iqbal Town, Lahore, 54570